Which statement best describes the scope of a Quality Management System?

The scope of a Quality Management System (QMS) is best described by its application to various operations of the organization. This statement captures the essence of a QMS, which is designed to encompass all processes that affect the quality of products and services. A comprehensive QMS not only includes production and service provision but also integrates other critical operations like management, customer interaction, training, and continuous improvement across the entire organization.

This inclusive approach ensures that all areas impacting quality are considered, thereby enhancing customer satisfaction and fostering continuous improvement throughout the organization. The scope of the QMS is ideally broad and should align with the organizational context, goals, and the nature of the products or services offered.