Which of the following is considered a minor nonconformity?

Prepare for the ISO 9001 QMS Requirements Test. Study with multiple-choice questions and detailed explanations. Get ready to excel in your ISO 9001 certification!

A minor nonconformity is typically a deviation from a requirement that does not impact the overall capability of the quality management system to achieve its intended results. It generally suggests an area that may require attention but is not critical to the functioning of the QMS.

In this context, activities not being performed as frequently as defined may indicate a minor oversight or lapse in adherence to the established process. Such a nonconformity might be more about procedural discipline than a fundamental failure of the quality management system. For example, if a review meeting is scheduled to occur monthly but is instead happening quarterly, this would suggest a need to correct the frequency but does not inherently compromise the integrity or operation of the entire system.

The other options reflect more significant issues that could have a substantive impact on the ability of the organization to meet quality objectives. For instance, failure to conduct a mandatory process for years suggests a serious lapse in compliance with key operational requirements. Lack of documented training records indicates a potential risk in workforce competency and capability, while absence of a management system policy signifies a foundational gap in governance that could jeopardize the entire management system. These situations are likely to require corrective actions that may be more extensive than what would be associated with a minor nonconformity.

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