Which behavior represents a good practice for an auditor?

Raising awareness about the management system embodies a good practice for an auditor because it aligns with the fundamental principles of effective auditing. An auditor's role is not just to assess compliance but to foster understanding and improvement within the organization. By raising awareness, the auditor helps the auditee recognize the importance of the quality management system and how it contributes to achieving organizational goals. This approach encourages engagement and collaboration, making it easier to identify areas for improvement and ensuring that everyone understands their role in maintaining and enhancing the management system.

In contrast, questioning techniques that are overly complex or aimed solely at uncovering faults can create a negative atmosphere, which is not conducive to constructive dialogue. Dominating conversations can further alienate those being audited and prevent open communication, undermining the audit's purpose. Focusing primarily on finding faults without promoting awareness diminishes the potential for a positive learning experience that could enhance the overall effectiveness of the management system.