What is one of the elements involved in the internal audit process?

The internal audit process is a systematic examination of a Quality Management System (QMS) to ensure compliance with ISO 9001 standards and to assess its effectiveness. Writing the corrective action requests indeed aligns closely with the outcomes of the internal audit process.

During an internal audit, auditors identify areas where the QMS may not meet the established criteria or where improvements are needed. If non-conformities or inefficiencies are revealed, the auditors document these findings, typically including requests for corrective actions to address the identified issues. This documentation serves as a formal record and initiates the process for resolving any shortcomings, which is essential to maintain and improve the overall effectiveness of the QMS.

In contrast, performing the management review refers to a separate process that evaluates the performance of the QMS at a higher leadership level. Conducting employee training is an important element of ensuring that personnel are equipped to function within the QMS, but it is not a direct part of the audit process itself. Similarly, performing corrective actions is a necessary follow-up to an audit or evaluation but does not form a part of the audit activity itself; rather, it is a response to findings from the audit. Thus, the correct choice highlights an integral part of the internal audit process, focusing