What approach should an auditor take when encountering discrepancies during an audit?

Prepare for the ISO 9001 QMS Requirements Test. Study with multiple-choice questions and detailed explanations. Get ready to excel in your ISO 9001 certification!

When an auditor encounters discrepancies during an audit, the most appropriate approach is to document and investigate further. This method aligns with the principles of thoroughness and accuracy that are critical to the auditing process. By documenting the discrepancies, the auditor creates a clear record that can be referenced later, ensuring that no important details are overlooked.

Investigating further allows the auditor to gather more context around the discrepancies. This might involve discussing the issues with relevant personnel, reviewing additional documents, or validating data. This approach not only promotes a more accurate understanding of the situation but also contributes to the overall integrity of the audit process.

Addressing discrepancies in this manner helps in identifying root causes, which can lead to valuable insights for process improvement or corrective actions. It ensures that all potential issues are considered before conclusions are drawn or reports are finalized, promoting transparency and accountability in the audit findings.

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