Is it mandatory to classify nonconformities as minor or major during an internal audit?

In the context of ISO 9001, classifying nonconformities as minor or major during an internal audit is not a mandatory requirement. The standard emphasizes the need for organizations to establish processes for evaluating nonconformities and determining appropriate actions based on their significance and impact on the quality management system.

This allows organizations the flexibility to define their own criteria for what constitutes a minor or major nonconformity depending on their specific processes and the context in which they operate. The focus should be on ensuring that nonconformities are effectively identified, documented, and addressed, rather than strictly categorizing them.

Thus, it is up to the organization to decide how detailed or critical they want to be in classifying nonconformities based on the potential consequences to the quality of their products or services. Other options suggest various obligations or conditions under which classification might occur, but the standard does not impose that requirement universally.