Is a Quality Management System (QMS) primarily aimed at improving company profit?

The primary objective of a Quality Management System (QMS) is to enhance the overall performance and quality of processes, products, and services within an organization. While improving company profit is a potential outcome of a well-implemented QMS, it is not the primary aim. The QMS seeks to ensure customer satisfaction by meeting their requirements and expectations, which contributes to long-term success.

The focus of a QMS includes establishing processes, monitoring performance, and continuously improving based on feedback and data analysis. This systematic approach leads to better quality outcomes, increased customer loyalty, and, ultimately, can lead to improved profitability as a byproduct. Thus, the focus is on quality and satisfaction rather than profit maximization alone.

The other options reference important components related to a QMS, such as training and technology, but do not capture the overarching goal of a QMS itself, which is to establish a structured framework for maintaining and enhancing quality.