How does ISO 9001 suggest addressing potential operational disruptions?

ISO 9001 emphasizes the importance of effective emergency preparedness planning as a means to address potential operational disruptions. This involves establishing procedures and frameworks that ensure an organization can respond promptly and efficiently to unexpected events that might compromise its ability to deliver quality products or services.

The standard advocates for identifying risks and opportunities relevant to the organization’s context, which aligns with proactive preparation for disruptions. By developing plans that cover various aspects, such as resource allocation, communication protocols, and response strategies, organizations are better equipped to mitigate the impact of disruptions on their operations.

This approach is central to a quality management system, as it helps maintain consistency in service and product delivery, thereby supporting customer satisfaction and continuous improvement. The other options, while they may have their benefits, do not directly relate to the structured planning and procedures that ISO 9001 recommends to manage disruptions effectively.